MCAS Work Plan Project Management Update - October 2023 | Служба контроля животных

The purpose of this memorandum is to provide an update on the project management activities to address the concerns of the 2023 Review and the implementation of the MCAS Phase 3 Strategic Plan. Since the report to the Board of Commissioners on September 26, 2023, MCAS has been working to continue its work on the critical projects outlined in the strategic plan as we are on-boarding a significant number of new staff.

Summary

We have developed a dashboard that shows a real-time status of our recommendations and project status. You can view that dashboard using the following link:

View Dashboard

View the MCAS Review Site (multco.us)

Download a print-friendly copy of the October 2023 MCAS Project Management Update (PDF, 291.73 KB)

This month we have focused on updating and developing policies and work instructions necessary to support our operational model.

Highlights of this work are:

Developed a policy, work instruction and form tracking system to support the operational review that is in progress and provide standard approval and routine review tracking of our operational documents.
Drafted documents presented or updated for review and approval:
Data Integrity Check and Monthly Report Procedure
Donation / Community Free Shelf Policy
Creating, Approving, and Posting a Policy, Work Instruction, or Form
Reconciling the Euthanasia Activity Log to ShelterBuddy Reports Procedure
Policy for Placement Eligibility and Pathway
Adoption Policy and Expectations
Draft dashboard for review recommendation and project work reporting has been developed.

The project work that has been updated:

Completed Projects

Priority	Project	Notes
Safety and wellbeing of pets in our care	Small Animal and Contingency Housing Plan	Over the past several months we have re-organized housing for small animals with new equipment and spaces. We also have several transfer and foster partners we work with to house small animals if we are over capacity.
Safety and wellbeing of pets in our care	Safety Equipment Evaluation / Ordering	New equipment is in place

In Progress Projects

Priority	Project	Notes
5. Facilities and plant improvements/plans	New Facility Programming/Conceptual Planning	Worked with multiple stakeholders to submit the Capital Project Information Form (CPIF) has been submitted for review.
Safety and wellbeing of pets in our care	Animal Enrichment	New staff positions are in place and being trained up on the new animal enrichment program. The animal enrichment calendar has been developed and several stages are in place and being evaluated for effectiveness. A full project plan is in progress of being developed.
4. Culture/change management/transparency	Informational Hub	Policy and procedure for updating is in progress.
4. Culture/change management/transparency	Phone System and WaitWhile Project	New Call tree messages are being recorded and tested
3. Volunteer management/hiring/onboarding; right sizing staff with identifiable methodology	Onboarding/Training Plan	Documents from several workgroups have been collected and reviewed. Formal project kick off to standardize process scheduled for 11/7/23.
6. Data integrity/quality analysis	Data Integrity check procedure	Draft procedure has been developed and is ready for approval.
2. Policy and procedure-standardization, accountability	Euthanasia Reconciliation Procedure	Draft procedure has been developed and is ready for approval.
5. Facilities and plant improvements/plans	Facility Improvements	2 of the 3 recommendations from DPFL have been addressed. Work orders have been placed for the 3rd project which may be extensive
2. Policy and procedure-standardization, accountability	Behavior/Enrichment Documentation Policy	Formal kick off scheduled for 11/7/23
6. Data integrity/quality analysis	Data Integrity and Reporting Workgroup	Workgroup now has recurring, scheduled meetings. Both recommendations tied to this project will be significant, long term changes. We have however, implemented multiple changes to the monthly reporting to reflect the outcomes mentioned in the Strategic Plan and comparisons to national statistics via https://www.shelteranimalscount.org