If your emergency involves a life-threatening situation for a human being, call 911.
If you have an animal-related emergency during business hours, 7 days/week, call (503) 988-7387.
Animal-related emergencies - Call 911 or local non-emergency police:
- Dog and cat bites that break the skin (unless the animal is confined)
- Animal abuse (if the animal is in distress or immediate danger)
- Pet in a hot, parked car
Animal-related urgent situation, call (503) 988-7387 for after hours service:
- Stray pet on a highway or busy street
- Stray livestock (if you are unable to locate the owner or safely confine the animal)
- Loose, aggressive dog
If you are able to safely collect the animal, you may bring it to our shelter in Troutdale during normal shelter hours. See additional options for found pets.
If you can not safely collect the animal, please call (503) 988-7387 to report an emergency.
If the animal can be safely confined, call (503) 988-7387 during regular call center hours and arrange to have an animal control officer investigate.
- If you know who owns the animal, call (503) 988-7387 during normal phone hours.
- If it is an unconfined stray or feral cat, call (503) 988-7387 immediately to report an emergency.
- If the animal is an unconfined, aggressive dog call (503) 988-7387 immediately to report an emergency.
If you want to report an animal abuse or neglect situation for a pet that is not in immediate danger, please call (503) 988-7387 during regular call center hours. If necessary, you may remain anonymous. If you are unsure whether a situation is neglect, it is best to file a report and let the animal control officer make the determination.
If the owner is unwilling to comply or you can’t find the owner and you believe the animal’s life is in jeopardy, call (503) 988-7387 to report an emergency.
If the animal is yours
If the animal is not yours
If the injury or sickness does not appear to be life threatening, call (503) 988-7387 during regular call center hours.
- (971) 673-6000 Clackamas ODFW office (use if east of Willamette River)
- (503) 621-3488 Sauvie Island ODFW office (use if west of Willamette River)