About Public Record Requests

Oregon’s Public Records law (ORS §192) allows people, groups, or businesses to ask for official documents and information. 

Submit Your Records Request Online

Multnomah County Animal Services along with other County agencies use the Gov QA platform to handle public record requests. You can submit your request using the Gov QA Multnomah County service. We will need to create a free account. All communication and records will be provided through Gov QA.

Submit Your Records Request Online

The prorated fee for public records requests is $76.42 for each hour. Smaller requests may be able to be done at no charge or at a discounted rate. The fee may also be reduced or waived if your request is determined to be in the interest of the public. If there is a charge for your request, an estimate will be provided to you prior to any work being performed. After you receive your bill, you can pay on the Public Record Request Fee page.

Miniature Pinscher dog with paw in a volunteer's hand, against a light blue backdrop.

Laura Hinrichs

Submit Your Records Request By Mail

If you are unable to use the online public records request system, you can also submit your request by mail.

Please include:

  • A clear and specific description of the records you are requesting
  • Your contact information
    • Your phone number for any follow-up questions about your request
    • The address where we can send the requested records. 

To mail your records request

Multnomah County Animal Services

Public Record Request

1620 SE 190th Avenue

Portland, OR 97233

(This is the mailing address for public records requests only. For the physical address of the animal shelter, see info about our hours and location postal mail only. Get directions for the shelter.)

Include all available details in your request:

  • animal number
  • complainant or victims name
  • citation / NOI number
  • owner name
  • quarantine report number
  • date of incident
  • address of incident

Examples of public records you may request

  • Incident or job report
  • citation / notice of infraction (NOI)
  • digital photographs
  • quarantine report
  • animal medial records
  • pet license
  • case file (may contain any of, but is not limited to, the above documents)
  • appeal hearing audio recording

Records that cannot be produced include:

  • Any records or information involved in an ongoing criminal investigation
  • Records of disciplinary actions

For a full list of public records exemptions, see Oregon Revised Statutes 192.345

Timing of Requests:

Oregon Public Records laws require that a records request be acknowledged within five (5) business days (Monday - Friday, excluding public holidays) and completed as soon as practicable, but no less than ten (10) business days following the acknowledgment.

Most requests are able to be completed quicker than fifteen (15) business days. However, more extensive or large requests may take additional time. If your request will take additional time, an estimate of completion will be provided to you.

If you have a rush request or concern that a delay in records may cause, please contact us to advise of the concern. We will do our best to address those requests as soon as possible.

For questions