Fiscal Year 2024 Annual Report

Summary

The 2024 Fiscal Year Annual Report (July 2023 - June 2024) provides outcomes and program statistics used in the process of developing the FY 2026 budget for Animal Services. The report includes return to owner (RTO) rates for found animals, average length of stay (LOS), in addition to live-release-rates over the course of this time period. These are key industry measures for the effectiveness of shelter operations to reunite or find placements for animals.

Download a printable copy of the FY 2024 Annual Report

Sharon, a dog adopted in March of FY 2024
Sharon, a dog adopted in March of FY 2024

Animal Intake

MCAS accepted stray dogs, sick, injured or at-risk adult cats and kittens from the public. Officers also picked up stray or lost animals. Owner-surrendered animals were accepted on a case by case basis, depending on urgent circumstances; adoption returns are also included in the total. Other intakes represent animals placed into protective custody by Animal Services officers, injured wildlife, or other Field-Services circumstances. A regional and national increase in dog intake is reflected in FY 2024 statistics.

Intake Type

Dog

Puppy

Cat

Kitten

Wildlife

Other

Total

Stray or at large

2,309

253

1,083

1,282

111

261

5,299

Owner Surrenders

451

22

146

34

0

75

728

All Other Intakes

96

27

69

63

58

12

325

Total Live Intake

2,856

302

1,298

1,379

169

348

6,352

Animal intake by type and circumstance - FY 2024

Intake Comparisons - FY 2014 to 2024

MCAS received more dogs and puppies in 2024 than in any year since 2012, with a total dog intake of 3,158 for dogs and puppies. Cat and kitten intake has also increased to 2,677. Intakes and outcomes for other animals (rabbits, small animals) were not officially recorded in agency statistics until FY 2018, and are excluded for this comparison.

Intakes for Dogs and Cats - Fiscal Year 2014 to 2024
Intakes for Dogs and Cats - Fiscal Year 2014 to 2024

Live Outcomes Comparison - FY 1982 to 2024

In FY 2024, combined live outcomes for dogs and cats were the fourth highest in our agency’s history, at 5,311 animals. This comparison includes puppies and kittens.

Intakes and live outcomes for dogs and cats - FY 1981 to FY 2024
Intakes and live outcomes for dogs and cats - FY 1981 to FY 2024

Veterinary Care Provided

Animal Health and Animal Care staff provided a wide range of veterinary services to animals in care.

To keep animals healthy, Animal Health staff administered vaccinations, including rabies, DA2PP and Bordetella for dogs and puppies, and FVRCP for cats and kittens.

They provided health exams and consultations, including routine exams, wound checks, pre-surgery checkups, behavior assessments, and reviewing test results or diagnoses with foster volunteers. Due to veterinary staff availability, spay and neuter surgeries for shelter animals were limited, and many adopters were issued vouchers to complete surgeries and rabies vaccination at contracted veterinary clinics, including Oregon Humane Society.

Veterinary Service

Cats

Kittens

Dogs

Puppies

Other

Total

Health Exams & Consults

2,804

2,476

4,826

462

1,298

11,125

Spay & Neuter Surgeries

242

260

216

23

103

844

Medications Administered

3,057

5,867

7,090

171

169

16,354

Tests & Diagnostics

65

90

14

22

1

192

Vaccinations

1,286

1,621

2,949

426

182

6,464

Other Vet Treatments

1,626

4,862

6,277

1,198

191

14,154

Total Services

9,080

15,176

21,372

2,302

1,944

49,133

Fostered Animals

The foster program provides specialty care for puppies, kittens, animals recovering from medical conditions or treatments, and respite for animals who are stressed in the shelter environment. Fostering animals also helps us learn more about shelter animals - most of whom arrive as found animals with no known history about their behaviors and preferences- some of which are only apparent outside of the shelter in a home environment. The majority of animals in foster care were kittens, dogs, cats, puppies, and rabbits. The MCAS foster program expanded its capacity for adult dogs in 2024. Thank you to 419 foster volunteers for your lifesaving service this year.

Animal type

Entered care

Previously in care

Total in foster care

Returned from care

Cats

180

25

205

179

Kittens

592

103

695

607

Dogs

208

7

215

206

Puppies

122

4

126

119

Other

61

9

70

69

Total

1,163

148

1,311

1,180

Animals in Foster Care - FY 2024
Animals in Foster Care - FY 2024

Animal Outcomes

Length of Stay (LOS)

Dog

Puppy

Cat

Kitten

Overall

Average Days

11

9

20

20

15

Animals Returned to Owners

Return to Owner (RTO)*

Dog

Puppy

Cat

Kitten

Other

Total

Stray (No ID)

45%

19%

11%

1%

7%

22%

Stray (With ID)

67%

44%

27%

3%

15%

51%

Average RTO Rate

51%

22%

15%

1%

9%

28%

*RTO is calculated only for reclaimed animals with a stray intake circumstance.

Live Release Rate (Live Outcomes / Total Outcomes)

Dog

Puppy

Cat

Kitten

Wildlife

Other

Domestic Total*

Total

91.9%

97.0%

86.6%

91.4%

30.8%

93.0%

91.0%

89.4%

*Domestic total includes all animals except wildlife. Overall total includes wildlife.

Total animal outcomes - FY 2024
Total animal outcomes - FY 2024

Outcome Descriptions

2,461 or 38.5% of animals were adopted.

1,565 or 24.5% of animals were reclaimed by their owners. The majority of animals represented in these outcomes were dogs with a license and/or microchip for owner-contact.

1,650 or 25.8% of animals were transferred to another agency.

607 or 9.5% of animals were humanely euthanized, including cases of injured wildlife, injured or sick cats and kittens, and other domestic animals at the recommendation of a veterinarian, or for behavioral issues which would make an animal unsafe to place back into the community. There is decreased intake volume for cats, and an increased percentage of veterinary-recommended euthanasia for adult cats due to limited intake for sick, injured, or at-risk felines.

33 or 0.5% of animals were returned to field at the location where they were found. 61 or 1% of animals died in care. 9 or 0.1% of animals were lost in care.

Outcome Type

Dog

Puppy

Cat

Kitten

Wildlife

Other

Total

Adopted

1,059

85

588

627

1

101

2,461

Reclaimed / returned to owner

1,279

63

181

15

0

27

1,565

Transferred to another agency

285

141

350

607

49

218

1,650

Euthanized

223

9

167

79

113

16

607

Return to field

0

0

31

0

2

0

33

Unassisted death

2

0

7

38

4

10

61

Other outcomes

5

0

4

0

0

0

9

Total

2,853

298

1,328

1,366

169

372

6,386

Animal Outcomes by type and circumstance - FY 2024
Animal Outcomes by type and circumstance - FY 2024

Transfers

MCAS transferred 1,650 or 25.8% of shelter animals to other shelters and rescues. Thank you to our community partners for your lifesaving work in FY 2024.

  • Oregon Humane Society
  • Cat Adoption Team
  • Stumptown Strays
  • Harmony New Beginnings Animal Rescue
  • Pets On Broadway
  • Hiss & Hers Herp Hobbies
  • Bird Alliance Of Oregon
  • Theresa's Country Feed and Pet Supply
  • Humane Society For Southwest Washington
  • Caye's Aquarium
  • Indigo Rescue
  • Furfriends Animal Rescue Inc
  • Family Dogs New Life Shelter
  • Rabbit Advocates
  • Animal Aid Inc
  • Cat Alliance Team Sanctuary
  • Bulldog Haven NW
  • NW Animal Companions
  • Pacific Pug Rescue
  • Silver Linings Rescue Ranch Dog Rescue
  • Portland Community College Vet Tech Dpt.
  • One Tail At A Time Dog Rescue, LLC
  • Jack Russell Rescue Owii
  • Fur Love Haven
  • SOS Lost Pet Rescue NW, Inc
  • Second Chance Companions
  • Rat Way Sanctuary
  • House Of Dreams
  • Hope's Haven
  • Homeward Bound Pets
  • Angels For Sara Sanctuary
  • Rose City Rabbit Rescue
  • Oregon Dog Rescue
  • Oregon Dachshund Rescue
  • Lavender Haven Sanctuary and Rescue
  • Lancaster Four Dog Rescue
  • Jade Rabbit Small Animal Rescue
  • Hazel’s House Rescue
  • Bull Terrier Rescue Inc
  • Animal Rescue And Care Fund Rescue
  • Westcoast Bloodhound Rescue
  • Washington Department Of Corrections
  • The Heart Of Rescue
  • Street Savvy Dog Rescue
  • Salem Dogs Rescue
  • Rose City Fox Terrier Rescue
  • Puplandia Dog Rescue
  • Pacific Coast K9 Rescue
  • Out To Pasture
  • Oregon Weimaraner Rescue
  • Oregon Department Of Fish And Wildlife
  • My Way Home Dog Rescue
  • Miniature Schnauzer Rescue
  • Portland Guinea Pig Rescue
  • Herding Dog Rescue Of Central Oregon
  • Displaced Pets Rescue
  • Cavalier Rescue
  • Cats Meow Cat Rescue
  • Australian Shepherds Furever

Volunteers

Volunteers support the pets of our community in many different ways. A network of foster volunteers provides vital support to kittens, puppies, and other at-risk shelter animals. Volunteers walk and socialize dogs throughout the day, and support adoption meet & greets. They socialize cats and small animals. They help clean and add material enrichment to enclosures. They support the constant demand for clean laundry and dishes. They support office staff and special events, and so much more. 

Thank you volunteers for your service to the pets and people of our community!

Volunteer Roles

Volunteers

FTE**

Hours

Cats

27

0.27

569

Cleaning

143

1.66

3,454

Dogs

119

2.59

5,390

Events

24

0.05

101

Foster Animals

419

30.36

63,150

Info Desk

26

0.71

1,476

Transport

8

0.08

171

Other (Office, surgery, reserve officer, etc.)

25

0.35

817

Total*

604

36.12

75,128

*Unique volunteers - many volunteers serve in multiple roles. 

**FTE is the estimated equivalent number of full-time employees.

Online Resources

Many services provided by MCAS are accessible online, at multcopets.org. Members of the public can search for adoptable or lost / found pets, license their pets, and learn about other resources and news. In 2024, advertising campaigns promoting adoption significantly increased online traffic to these page categories.

Page Categories

Page Views

Adoptable Pets

2,234,544

Lost & Found Pets

695,345

Home Page Visits

300,170

Licensing Resources

246,986

News & Updates

145,304

Low-Cost Services

58,581

Kitten Resources

4,307

Field Services

49,281

Volunteering

28,057

Other Pages

503,215

Total

4,265,790

MCAS website pages are translated into four languages.

Translated Language Page Views
Vietnamese 12,982
Simplified Chinese 17,639
Russian 82,103
Spanish 112,917
Total 225,641
FY 2024 Translated Webpage Visits
FY 2024 Translated Webpage Visits

Field Services

Field Services officers responded to 7,728 urgent needs of community members and their pets, investigated cases of potential cruelty or neglect, loose-aggressive animals, bites, and picked up stray, injured, abandoned, potentially dangerous, or deceased animals. Officers also responded to non-urgent calls such as barking dogs, animal trespass, and other community issues.

Dispatch Category

Count

Percentage

Cruelty Neglect

1359

18%

Loose Aggressive

956

12%

Bite Investigation - Dog

744

10%

Stray Holding

673

9%

Dead

587

8%

Wildlife

557

7%

Protective Custody

448

6%

Abandoned

312

4%

Injured

309

4%

Loose Nuisance

280

4%

Stray Confined

246

3%

Other

1257

16%

Total

7728

100%

Pet Licensing

MCAS issued 30,208 total new or renewed licenses in FY 2024.

Type

Cats

Dogs

Total

Licenses Issued

10,367

19,841

30,208